TurboTax helps you prepare your tax return with confidence, while helping you keep more of your hard-earned money. Get a TurboTax discount courtesy of.
To better support our customers, we’ve updated the FDIC core cash position in Quicken ®. Now, an FDIC core cash position will be treated as Cash instead of as a security.
This will suppress additional end of day net activity (Purchase and Redemption of FDIC Core) which displays daily for accounts that have an FDIC core cash holding. Follow the steps below and this will then provide a more accurate cash available balance in Quicken and suppress any Redemption and Purchase Core activity from displaying. You will only need to make this change once.
Step 1) Remove your Consolidated FDIC Holding. This can be accomplished by the following steps:.
In Quicken's main menu go to Edit Transactions New. Enter Transaction as Remove – Shares Removed in the dropdown. Select Consolidated FDIC in the Security name dropdown.
Select Specify Lots button to remove for each lot for the account that it is held Step 2) Select the Cash link (shown below) to update you current cash value in Quicken. Once completed, these steps will not be required again for future downloads. This will also suppress unnecessary Core Purchase and Redemption Transactions from displaying. Note: If you have not already been deleting extra core transactions from their existing transaction view, it may be required to delete extra activity seen as Core FDIC Insured Buy/Sell transactions in the existing Quicken registry. If the following message is being presented, it can also be addressed by following the steps below. Step 1) Keep the box checked and select for Consolidated FDIC position and then select the Accept button. This will also remove the Consolidated FDIC position.
Note: Quicken will delete the Consolidated FDIC position after this step; however if you have multiple lots created, you may need to follow Step 1 mentioned above. Step 2) Follow Step 2 mentioned above to now update current cash value. Did you know you could avoid the steps above by creating a new Quicken File? This can be accomplished by going to File New Quicken File. This will automatically make all the necessary adjustments. Note: By choosing this method, your history for up to the last two years will be refreshed for the new file being created, for all your accounts. As a result, consider saving a copy of your previous file before creating a new one by going to File Save a copy as seen in Quicken.
To download your account data, you must have the following:. Any one of the three most recent versions of Quicken ® and QuickBooks ®—available from stores or direct from Intuit at 800-4-INTUIT.
A Fidelity password to download your account data. This is the same password you use to log in to Fidelity.com.
You will be prompted for your Social Security number or customer ID and password every time you request your account to be updated. If you do not have a password, you can to establish a password online.
For Quicken ®, you can download the following account information from your Fidelity accounts:. Account balances.
Investment holdings. Up to 24 months of transaction history with 90 days as the default If your plan permits, you can download information from your Fidelity NetBenefits ® 401(k), 403(b), and 457 accounts. For QuickBooks ®, you can download the following account information from your Fidelity accounts:. All Brokerage account activity (excluding annuity accounts).
Transaction history with the latest 90 calendar day view. Transaction balances, which reflect all transaction activity within the last 90 days.
You cannot download NetBenefits 401(k), 403(b), 457 accounts or Fidelity annuity accounts. QuickBooks does not support these account types. We recommend utilizing Quicken for these account types. The last 90 days of transaction history is downloaded the first time an account is downloaded into Quicken ® and QuickBooks ®. Customers using Quicken 2010 and 2011 can download up to 24 months of transaction history.
Customers using QuickBooks can download up to 90 days of transaction history. Please call a Fidelity representative at 800-544-7595 for assistance. On subsequent downloads, Fidelity will transmit up to 90 days of new transaction history since the previous download. Therefore, we suggest customers download account information at least every 90 days.
Please note that account information is updated on Fidelity's systems nightly, so downloads will contain transaction history up to the close of the previous business day. To allow customers to download account information with confidence and security, Fidelity has implemented powerful electronic security measures using industry-standard encryption technology and additional proprietary measures. These include requiring users to enter a password and user ID (Social Security number or customer ID) incorporating 128-bit, two-way data encryption technologies, † and 24-hour monitoring of access to Fidelity data and information. All customer data is transferred over the Internet using industry-standard encryption technology designed to be secure.
Fidelity recommends that users take the following measures to maintain the highest level of security:. Make your passwords as obscure or abstract as possible; avoid obvious numbers and words, such as maiden name, birth date, or an anniversary, which may be easy to guess. Don't tell anyone your password. Ideally, your password will be easy for you to remember so you won't have to write it down, but difficult for others to guess Please call a Fidelity representative at 800-544-7931 if you have any further questions on security with the account download service. † In an effort to provide a higher degree of confidentiality and security for your personal financial information, Fidelity strongly recommends the use of 128-bit encryption browser. Encryption is the process for scrambling your trading and account information as it passes between Fidelity and your computer. The encryption process is built into most Internet browsers.
The larger the number of bits for encryption (e.g., 128) the more difficult it is for an unauthorized person to unscramble the transmission. A browser that supports 128-bit encryption is the most secure way to access your Fidelity information. Fidelity may only be liable for losses resulting from unauthorized transactions if it does not follow reasonable security procedures for verifying the identity of a user.
Fidelity recommends that you verify the accuracy of your confirmation statements immediately after you receive them. Quicken ® recognizes cash transactions in a Fidelity account, as it would in a checking account, when you follow these steps:. After a successful download of your History data into Quicken, choose Tools, then Accounts List from the Main Menu.
Select the investment account to which you'd like to add a linked checking account, then choose the Edit button. On the General Information tab on the Account Details window, choose Yes to 'Show cash in a checking account.'
Quicken will prompt you to back up your data file. Once the backup is complete, the linked checking account is created in Quicken with the same name as your investment account, plus the suffix Cash. Select the OK button to save your changes.
Quicken converts all transactions in the investment account to their transfer equivalents. For example, Buy transactions are converted to Buy X transactions, and Sell transactions are converted to Sell X transactions. In Quicken ®, you can export your investment holdings and account balances, along with 90 days of transaction history for your personal accounts. In addition, you can get transaction history up to 24 months. If you need assistance please contact Fidelity at 800-544-7931. If your plan allows, you may be able to download your Fidelity 401(k), 403(b), or 457 accounts.
Note: Some transaction types do not appear in the information displayed once you download your account. You can always review your account online or on your regular account statements for an accurate representation of your account history. In QuickBooks ®, you can export your transaction history for the last 90 days of transaction history for your personal brokerage accounts.
On subsequent downloads, Fidelity will transmit incremental days of new transaction history since the previous download. Therefore, we suggest customers download account information regularly within 90 days period. If you need assistance please contact Fidelity at 800-544-7931. If your plan allows, you may be able to download your Fidelity 401(k), 403(b), or 457 accounts in Quicken. Note: Some transaction types do not appear in the information displayed once you download your account. You can always review your account online or on your regular account statements for an accurate representation of your account history. Intuit, Microsoft and Fidelity are independent businesses and are not affiliated.
Fidelity has not reviewed and is not responsible for the operation of, or any information supplied or process by, your personal financial software. Any information that Fidelity may make available to you for download or use with such programs is provided solely as a convenience to you. Fidelity makes no representations as to its accuracy, completeness or timeliness.
For accurate information concerning your accounts with Fidelity and the most current and timely valuations and positions within your accounts, please refer to your relevant account statements, trade confirmations other relevant documents and the Fidelity web site. By downloading this information, you agree that: Fidelity makes no warranties with regard to this information, or the results obtained from its use; Fidelity disclaims any liability arising out of your use of such information, these financial software products or the information or content supplied by their providers; you are allowing your Fidelity account information to be displayed via a third party mechanism. IMPORTANT NOTE: Due to different rounding precision levels and stock price validation routines used by some financial software products, there may be variances in transaction share numbers and share prices between the financial software and Fidelity. You may want to review and alter any transactions that do not reflect the correct transaction confirmation share numbers or share prices.
Somewhere around June 2nd, Fidelity Netbenefits accounts quit being able to connect and download account information. Fidelity Netbenefits uses the direct connect method and there is no third party involvement with Yodlee. Prior to June 2nd the accounts had been connecting and downloading account information for 401K accounts with no problems. After contacting Microsoft and ending up on the phone with Fidelity and Microsoft at the same time I was told that the problem is most likely on the Fidelity end with perhaps their servers.
That was 2 days ago and still not working. I disabled online access for the Fidelity Netbenefits accounts (2 seperate 401K accounts) as suggested by Microsoft and tried to add them back in (enable them) for online updates and every time, after I provide the account signon information, I get a Microsoft Money information message box popping up that says, 'You don't have any active online accounts with this bank or brokerage.' I can go to the Fidelity Netbenefits web page and log on with the same credentials and view my account information, so I do have active online accounts. Are there any other folks out there that are experiencing the same issues with Microsoft Money and Fidelity Netbenefits? BTW, I am using Microsoft Money 2007 Deluxe. Somewhere around June 2nd, Fidelity Netbenefits accounts quit being able to connect and download account information. Fidelity Netbenefits uses the direct connect method and there is no third party involvement with Yodlee.
![]() ![]()
Prior to June 2nd the accounts had been connecting and downloading account information for 401K accounts with no problems. After contacting Microsoft and ending up on the phone with Fidelity and Microsoft at the same time I was told that the problem is most likely on the Fidelity end with perhaps their servers. That was 2 days ago and still not working. I disabled online access for the Fidelity Netbenefits accounts (2 seperate 401K accounts) as suggested by Microsoft and tried to add them back in (enable them) for online updates and every time, after I provide the account signon information, I get a Microsoft Money information message box popping up that says, 'You don't have any active online accounts with this bank or brokerage.' I can go to the Fidelity Netbenefits web page and log on with the same credentials and view my account information, so I do have active online accounts. Are there any other folks out there that are experiencing the same issues with Microsoft Money and Fidelity Netbenefits? BTW, I am using Microsoft Money 2007 Deluxe.
Somewhere around June 2nd, Fidelity Netbenefits accounts quit being able to connect and download account information. Fidelity Netbenefits uses the direct connect method and there is no third party involvement with Yodlee. Prior to June 2nd the accounts had been connecting and downloading account information for 401K accounts with no problems. After contacting Microsoft and ending up on the phone with Fidelity and Microsoft at the same time I was told that the problem is most likely on the Fidelity end with perhaps their servers. That was 2 days ago and still not working.
I disabled online access for the Fidelity Netbenefits accounts (2 seperate 401K accounts) as suggested by Microsoft and tried to add them back in (enable them) for online updates and every time, after I provide the account signon information, I get a Microsoft Money information message box popping up that says, 'You don't have any active online accounts with this bank or brokerage.' I can go to the Fidelity Netbenefits web page and log on with the same credentials and view my account information, so I do have active online accounts. Are there any other folks out there that are experiencing the same issues with Microsoft Money and Fidelity Netbenefits? BTW, I am using Microsoft Money 2007 Deluxe. Nathan, Although not actually good news, it is good to know that I am not the only person experiencing this issue.
I opened a support ticket with Microsoft which got closed when they contacted Fidelity with me on the phone and Fidelity conceeded that the problem is on their end. I have spent hours and hours total over several different calls to Fidelity support furniching them with information to try to resolve the problem. At this point, I don't think they are any closer to resolving the problem than they were at the point where the issue was opened. We have tried pretty much everything. I downloaded Money Plus to a different machine and tried to add my Netbenefits account and got the exact same results. I created a new passport (Windows Live) account and tried adding the account on the web inerface with MSN Money MoneyCentral and got the same results. Nothing works.
A question for you. Who is your internet service provider (ISP)? Mine is bellsouth.net and Fidelity suggested that my isp might be somehow blocking access to the ofx servers at fidelity (nbofx.fidelity.com). I can not successfully ping that address. See if you can.
Also, if you want to give Fidelity Netbenefits support a call, the phone number is 1-800-581-5800. You will need your account information to get access and listen to the options to get to the support area. If you do give them a call, you can reference the case # that I have open with them and let them know that you are having the same issue. The case # is W018479-05JUN08. Be prepared to spend some time on the phone with Fidelity if yo give them a support call. They seem to rely on the caller to do a lot of the testing for them.
I keep feeling like I shold be getting a payroll check from them for the amount of time that I spend on the phone with them, basically doing their job! Good luck, and post again if you have any additional information or make any progress on solving this issue. Cal, You are absolutely correct about not being able to ping it! I had alraedy tried to browse to and I get a page that says 'UNAVAILABLE Sorry. This page is currently not available. Our technicians are at work updating this section and will restore service as soon as possible.'
Maybe that means that they are aware of the problem and are working on it, but it has been almost 2 weeks now. I find it highly unlikely that my isp has anything to do with it. I see that another poster has posted here with the same results. I have a Yodlee account accumulation account that I use to test with and just for kicks added Fidelity Netbenefits and it connected, did the screen scrape, and presented the balances, so, it appears to me to be a problem related specifically to the Fidelity Netbenefits OFX servers. Any more thoughts or suggestions? Thanks for your input!! My downloads from Netbenefits have continued with no issues.
My latest download was this morning. I am using Money Plus. I did try the access. I recognized, as Cal had said, that ping would be blocked by the Fidelity Firewall.
I did try a telnet that was blocked by the services on the NetBenefits machine. I then tried a secure Telnet to port 443 which worked. The suggested web access is more than likely blocked with the error message you are seeing. I have received my balance on a daily basis and the 4 days during the past 2 weeks where transactions occurred. I had problems with NetBenefits a few years back when 1 of my 4 accounts stopped updating. It took me considerable time to get it resolved, and then it only started working without my doing anything except as you say lots of work for them.
Items that I tried at that time included starting a new account for only NetBenefits and ultimately using the registry editing script file that changed flagged to save the communications files between the machine and Money. I am not certain at this point when you can not set up the account if the registry change will assist your debugging.
Best wishes in your quest. At one point NetBenefits access from Money and Quicken was only available to customers whose company had paid for it.
I do not know if that remains the case. I only say this as it used to be they set a flag on the account allowing access. COX in No Va.
Have you tried a tracert to see how far it makes it? Since it uses ping it clearly can not make it through the Fidelity router, but when I tried one it clearly showed the packets leaving the cox network and onto the general backbone. BTW - a friend has DSL from Verizon and can not access the VPN to our company which is also on Verizon. Turned out the ip addresses were such that the Verizon router was not forwarding it.
It took a while to convince Verizon that they had a problem but it now works. I also began having problems with this around the same time as you.
What's interesting is that I have two separate Netbenefits accounts on Money, one for me and one for my husband. Mine is still updating fine, but my husband's quit working. I tried disabling online access then re-enabling and got the message indicating I don't have an online account with the institution (which I do and can access through Netbenefits directly using the login and password I am providing to Money). I am glad to hear that Fidelity is aware of the situation, but it is very frustrating. I'm not a computer whiz so I don't have any solutions or theories to try, but will be keeping tabs to find out when this is fixed.
Click to expand.Fidelity may have moved the account so that they are now only on the Fidelity Investments server. This could come about by moving a 401K to an IRA. Fidelity keeps two completely different servers that cannot talk to each other through OFX. The Fidelity web site can show both of them, but they are completely separate through OFX.
Set up a new account using 'Fidelity Investments' and see if the accounts come down this way. When setting up with OFX, you will get a chance to say that specific accounts already exist that match the ones found, before Money sets them up, so you will not get duplicates. Somewhere around June 2nd, Fidelity Netbenefits accounts quit being able to connect and download account information. Fidelity Netbenefits uses the direct connect method and there is no third party involvement with Yodlee.
Prior to June 2nd the accounts had been connecting and downloading account information for 401K accounts with no problems. After contacting Microsoft and ending up on the phone with Fidelity and Microsoft at the same time I was told that the problem is most likely on the Fidelity end with perhaps their servers. That was 2 days ago and still not working.
I disabled online access for the Fidelity Netbenefits accounts (2 seperate 401K accounts) as suggested by Microsoft and tried to add them back in (enable them) for online updates and every time, after I provide the account signon information, I get a Microsoft Money information message box popping up that says, 'You don't have any active online accounts with this bank or brokerage.' I can go to the Fidelity Netbenefits web page and log on with the same credentials and view my account information, so I do have active online accounts. Are there any other folks out there that are experiencing the same issues with Microsoft Money and Fidelity Netbenefits? BTW, I am using Microsoft Money 2007 Deluxe. Click to expand. Open Money to the file you want to download into. Enable Logging.
Tells how to capture an OFX log file. You may get two.RS.txt files in the process. You want the later, and probably bigger, one. To view that file, use a text editor or copy the file to a.xml name.
You could open that.xml file with IE to view the contents. Alternatively, look at the contents of the RS file in notepad. See if the accounts are listed (account numbers should be visible) and if the account has ACTIVE. If it says anything other than ACTIVE, the account has been disabled on the Fidelity server and Fidelity has to turn it back on. Only 'ACTIVE' is valid; anything else indicates that the account cannot be retrieved. Click to expand.Just happen to already have the.rs.txt files since that is one of the things that Fidelity asked me to provide to them. The file does have ACTIVE in it for two accounts that are with Fidelity.
The.rs.rxt files were generated when trying to add the accounts back in to money. It has now been over 3 weeks since this started. I have checked with Fidelity once a week for a status and every time, they say they are working on the issue. Although they indicated to me that I am not the only one being affected, it must not be a lot of people being affected or they would be putting more resources on fixing the problem.
Over 3 weeks is past being ridiculous to resolve this issue. Thanks for your help on this Cal.
I spoke to them yesterday, AGAIN, and at this point they are admitting it is a problem on their end and it has been escalated as of the end of last week. I pointed out to them that it has been over 3 weeks and they told me that they are doing everything they can do to resolve the issue. According to them, the problem was originally affecting MS Money and Quicken, bu they got the Quicken area fixed within a day or two. That does say much for the amount of attention that Money gets as compared to Quicken. I am starting to get the hang of using the trial version of Quicken.
Maybe that is the way to go. Perhaps there are more Quicken users than for MS Money and it gets higher priority for fixes??
Trying to patiently wait this out. If you want to try the trial version, here is a link for you.
Comments are closed.
|
Details
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |